Frequently Asked Questions

 

How do I place an order ?

Placing order on our site is easy. Follow the steps :

  1. Go to Signup - Enter your details and create an account with us.
  2. Browse through our products.
  3. Select your products and add to cart.
  4. Go to Checkout - Enter shipping details and make payment.
  5. That's it - We'll deliver your order as quickly as possible

If you have any problem, please contact our customer care and we'll be happy to assist you.

 

Do you sell bulk ?

Yes, we do sell in bulk and offer great prices under “Buy More, Pay Less” policy. You can go to Bulk enquiry page and enter your requirements, otherwise you may directly call / email our customer care to know more.

 

Why should I shop from BuyStuff ?

With attractive prices, wide range of options to choose from, and 100% genuine products, we will leave you pleasantly surprised. We are committed to providing you Quality Products with Courtesy at Fair Price.

 

How often do you get new products?

We put continuous efforts to add more and more variety for you to choose from. Please check our social media accounts to stay updated for new additions.

 

How will I know that my order is confirmed?

You will receive an email and/or SMS on order confirmation. Please contact us if you don't - care@buystuff.in / +91-9560460419

 

What is the shipping time?

We put our best efforts to ship all orders within 2-4 business days. We ship our orders through reputed companies so you dont have to wait much. Any heavy / bulk order will be shipped surface and might take 10-15 days to reach you depending upon the location.

 

What happens if there has been a delivery mishap with my order?

We ship all our orders through reputed companies with high accuracy rates,but there might arise an error. Don't worry, just write to us at care@buystuff.in and we will look into it right away! 

1. In the event of damaged products received, please check and follow our return policy. 

2. In the event of lost package, we will escalate it to our delivery partner and arrange a replacement as soon as possible.

 

Can I return a product if I’m unhappy with it?

We want our every customer to stay cheerful after each purchase. If something is bothering you, please reach out to us Or follow our Return policy

 

How can  I pay?.

All the payments that we receive are processed on secured servers and encrypted payment gateway. Our technology partner is CCAvenue which offers multiple options like Debit Card, Credit Card, Net Banking, UPI, Rupay Card, International cards and EMI options. All prices are shown in Indian Rupees.

 

Do you arrange for reverse pick-ups?

Buy Stuff currently has self-ship policy for returning products. The customer has to self-ship the products to us. We can initiate the process of return or exchange only after receiving product.

 

 

THANK YOU !!